Terms of Service

Terms of Service

Last updated: January 15, 2026

Welcome to ManiRococo. By accessing or using our website manirococo.com and purchasing our products, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By using our website, placing an order, or accessing our services, you agree to:

  • Comply with these Terms and all applicable laws
  • Be at least 18 years old or have parental consent
  • Provide accurate and complete information

If you do not agree to these Terms, please do not use our services.

2. Products and Services

Product Descriptions

  • We strive for accuracy in product descriptions, images, and pricing
  • Colors may vary slightly due to screen settings and handcrafted nature
  • All products are 100% handmade - slight variations are normal and part of the artistry
  • We reserve the right to limit quantities or discontinue products

Pricing

  • All prices are in USD unless otherwise stated
  • Prices are subject to change without notice
  • We reserve the right to correct pricing errors
  • Promotional pricing is valid for the specified period only

Handcrafted Nature

Due to the 100% handcrafted nature of ManiRococo nails:

  • Slight variations in color, texture, and embellishment placement may occur
  • These differences are not defects but signatures of authentic artistry
  • No two sets are identical, making your set uniquely yours

3. Orders and Payment

Order Acceptance

  • Placing an order constitutes an offer to purchase
  • We reserve the right to accept or decline any order
  • Order confirmation does not guarantee acceptance
  • We may cancel orders due to pricing errors, product unavailability, or suspected fraud

Payment

  • Payment is required at the time of order
  • We accept major credit cards, PayPal, and other listed payment methods
  • All transactions are processed securely through encrypted payment gateways
  • You authorize us to charge your payment method for the total order amount

Production Time

  • Standard Orders: 3-7 business days production time
  • Custom Orders: 2-4 weeks (as specified during consultation)
  • Production begins after payment confirmation
  • Shipping time is additional to production time

4. Shipping and Delivery

Shipping

  • We ship worldwide (restrictions may apply to certain regions)
  • Shipping costs and estimated delivery times are provided at checkout
  • Delivery times are estimates and not guaranteed
  • We are not responsible for delays caused by customs, weather, or carrier issues

Risk of Loss

  • Risk of loss transfers to you upon delivery to the carrier
  • We recommend purchasing shipping insurance for high-value orders

International Orders

  • Customers are responsible for customs duties, taxes, and import fees
  • We are not responsible for delays or issues related to customs clearance

5. Returns and Refunds

Please see our Refund Policy for detailed information on returns, exchanges, and refunds.

Summary

  • Standard Products: 14-day return window for unused items
  • Custom Orders: Non-refundable (made specifically for you)
  • Damaged Items: Full refund or replacement within 7 days of delivery

6. Intellectual Property

Our Rights

  • All content on manirococo.com is owned by ManiRococo or licensed to us
  • This includes designs, images, text, logos, and product concepts
  • You may not copy, reproduce, or distribute our content without permission

Your License

  • We grant you a limited, non-exclusive license to access and use our site for personal shopping
  • This license does not include commercial use, resale, or reproduction

User Content

  • By submitting reviews, photos, or other content, you grant us a worldwide, royalty-free license to use it
  • You represent that you own or have rights to any content you submit
  • We may use customer photos for marketing purposes unless you opt out

7. Prohibited Uses

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with site functionality or security
  • Copy or reverse-engineer our designs
  • Resell our products without a wholesale agreement
  • Use automated systems (bots) to access our site
  • Harass, abuse, or harm others

8. Account Responsibilities

If you create an account:

  • You are responsible for maintaining account security
  • You must keep your password confidential
  • You are responsible for all activity under your account
  • Notify us immediately of any unauthorized use
  • We reserve the right to suspend or terminate accounts for violations

9. Disclaimers and Limitations of Liability

Disclaimers

  • Our products are provided "as is" without warranties of any kind
  • We do not guarantee uninterrupted or error-free site operation
  • We are not responsible for third-party content or links

Limitation of Liability

  • Our liability is limited to the amount you paid for the product
  • We are not liable for indirect, incidental, or consequential damages
  • This includes lost profits, data loss, or business interruption

Indemnification

You agree to indemnify and hold ManiRococo harmless from any claims arising from your use of our site or violation of these Terms.

10. Dispute Resolution

Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

Arbitration

Any disputes will be resolved through binding arbitration rather than in court, except where prohibited by law.

Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class actions.

11. Modifications to Terms

We reserve the right to modify these Terms at any time:

  • Changes will be posted on this page with an updated date
  • Continued use after changes constitutes acceptance
  • Material changes will be communicated via email or site notice

12. Termination

We may terminate or suspend your access to our site:

  • For violations of these Terms
  • For fraudulent or illegal activity
  • At our discretion, with or without notice

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

14. Entire Agreement

These Terms, along with our Privacy Policy and Refund Policy, constitute the entire agreement between you and ManiRococo.

15. Contact Information

For questions about these Terms, please contact us:

ManiRococo
Email: legal@manirococo.com
Website: manirococo.com

16. B2B Terms (Wholesale & Dropshipping)

If you are a wholesale or dropshipping partner:

  • Additional terms apply as outlined in your partnership agreement
  • Minimum order quantities and payment terms are specified in your contract
  • Resale restrictions and territory agreements apply
  • Contact wholesale@manirococo.com for B2B terms

By using ManiRococo, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.